About 7 lakh low skilled workers in IT and BPO industry in India are likely to lose their jobs to automation and artificial intelligence by 2022, says a report by US-based research firm HfS Research.
However, it is not a bad news for everyone, as the report predicts that medium and high skilled jobs will see a rise during the said period. Due to a rise in adoption of automation and artificial intelligence, the number of low skilled workers in India's IT and BPO service sectors could fall from 2.4 million in 2016 to 1.7 million in 2022, it said.
However, the number of medium skilled jobs in IT/BPO industry in India could rise from 900,000 to 1 million by 2022, while the number of high skilled jobs could rise to 510,000 in 2022 from 320,000 in 2016.
The trend in India reflects the global scenario, as globally low skilled IT/BPO jobs are expected to fall by 31%, while medium skilled jobs may increase by 13% and high skilled jobs may rise by 57%.
Following the adoption of automation, the net job loss in Indian IT/BPO sector across skill levels is expected to be around 450,000, from 3.65 million in 2016 to 3.2 million in 2022.
The report noted that following the adoption of automation, globally total jobs in the IT/BPO space are expected to fall by 7.5% with major countries like India, the US and the UK being hit.