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Take a look at what people in the city have to say about their experiences

Friday, November 12, 2010

“I have shopped from sites abroad. The concept there is huge and people love the idea. It’s just simpler. I’ve never faced any problems or product delivery issues. The only thing that bothered that you don’t know whether what you see is what you will get. There’s always a risk factor. The good part is that all these sites offer great deals and since the products are at discounted rates, you end up buying a lot of branded merchandise which you would otherwise be hesitant to buy.”
Hitesh Sharma, Bandra

“I shop a lot online from sites such as fashionandyou, DNY, shopyourworld, etc. So far, it has been a brilliant experience. I’ve never faced any trouble with regard to anything. The delivery has been on time and my products have been of very good quality. I have also made credit card payments and it’s always been very safe. I’m definitely going to continue shopping online and search for more sites. Most sites have great deals so it works for me.”
Saahil Krishnani, Vadala
“I shop online for the convenience. Online payment is not an issue with net banking and e-credit cards. Delivery is reasonably fast although I did face problems such as late delivery for which one reminder email to the customer service does the trick. The obvious drawback is that you cannot see the products. If I need to and household products, I just head to bigbazaar online. I don’t mind paying a nominal shipping charge, it’s worth it considering the amount of time I save.

Ayush Das, Goregaon
I’d ordered a camera bag online from smartshoppers.com which is a Chennai based site. I used their site to buy a bag that wasn’t available in Bombay. However, after two weeks I still hadn’t got the bag I had paid for. I called the manager who told me it was out of stock. I asked them for a refund which was given to me in one week. It was a bad experience but I’m glad I got my money back. However, my earlier purchases with the same site were successful.”
Gaurav Sawn, Yari Road
“I have shopped a lot online. I always thought that it was easier, which it still is but now I’m not too sure about being fooled. I once ordered a dress from a very popular website and the item that was delivered was completely different from what I saw online. I faced quite a loss since the site had no return policy.

Since then, every time that I have decided to order something online, I’ve thought it over very carefully. It was a bad experience that I don’t want repeated.”
Farheen Darwesh, Bandra

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