Afternoon D & C Dedicated To Mumbai
Home > Edit > Tackling a problem passenger

Tackling a problem passenger

Wednesday, April 11, 2018

THERE are some Indian airlines which treat their passengers like Gods. Most of them have no problem wtih passengers. They know fully how to keep them relaxed and comfortable during the flight. They know how to say the right words and avoid verbal fights. And at the end, the flight is pleasant and all is well. And in some airlines invariably hot verbal fights erupt. The allegedly troublesome passenger is offloaded and denied the flight. This should not happen. The airlines staff is supposed to be calm. Experience must tell them how to behave, to say a few cool words. Not a single word must be uttered which would escalate the quarrel. For this, airlines must give proper training to their staff. Mid-air fights are not good. Offloading must be avoided. It is an insult to a passenger. The passenger is always right. Thats what a good airlines thinks.

The aviation minister is holding an enquiry into the dispute between a passenger and the staff of Indigo Airlines. The passenger was offloaded by the airlines staff for "misbehaving".

In mid-air, there should not be any scope for anger. Most passengers behave well and cause no problem. If, however, there are a few who do, they should be tackled tactfully.

COMMENTS
No Comments Posted
POST YOUR COMMENTS
Name:  
 
Email:    
Comments:
 
 
City news
Braveheart police officers attacked by bunch of ...
Women prisoners brought in for vomitting, dehydra
Jailer Manisha Pokharkar files bail plea
What is the correct and healthy frequency of sexu
Dr. Rajan B. Bhonsle, M.D. (Bom)
Consulting Sex Therapist & Counsellor
Dr. (Mrs.) Minnu R. Bhonsle, Ph.D.
Consulting Psychotherapist & Counsellor
- Advertising -
Quarterly earnings from blue chips such as Hindus
Continuing their selling spree, foreign investors
The green-shoots of demand growth seen in some ru
Read More